Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully.

📦 Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, undamaged, and in its original packaging
• Proof of purchase (order number or receipt) is required

❌ Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Items without original packaging
• Clearance or final sale items (if applicable)

🔄 Exchange Policy

If you receive a defective or damaged item, we will happily replace it at no extra cost. Please contact us within 48 hours of delivery with clear pictures or videos of the issue.

💸 Refunds

Once we receive and inspect your returned item:

• Approved refunds will be processed within 5–7 business days
• Refunds will be issued to your original payment method

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect
• Shipping charges are non-refundable

📍 How to Request a Return

To start a return or exchange:

• Contact us via email or WhatsApp
• Provide your order number and reason for return

⚠️ Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your payment provider, as processing times may vary

📞 Contact Us

If you have any questions about our Return & Refund Policy, feel free to reach out to us anytime.

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✨ We value your trust and aim to provide the best shopping experience possible!